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SCHEDULING
Once the referral note is released, you will be the one to schedule and check for availability with the partner clinic.
The scheduling will depend on you and the partner clinic HOWEVER PLEASE commit a schedule ONLY when you are sure on that day that you are available to bring the cat/dog, as we want to avoid same-day-schedule cancellation to occur because once a surgery schedule is initiated, our partner vets are cancelling their other schedules to allow surgery time for your schedule, so please comply adherence once you are able to get a schedule with them 🙂
***the key here is if you have a target date in mind, you may initiate to contact partner vets but DO NOT COMMIT A SCHED WITH THE PARTNER VET if you are not sure that you are available on the Date given. Meet halfway with your availability and partner clinic's availability.
Once the referral note is released, you will be the one to schedule and check for availability with the partner clinic.
The scheduling will depend on you and the partner clinic HOWEVER PLEASE commit a schedule ONLY when you are sure on that day that you are available to bring the cat/dog, as we want to avoid same-day-schedule cancellation to occur because once a surgery schedule is initiated, our partner vets are cancelling their other schedules to allow surgery time for your schedule, so please comply adherence once you are able to get a schedule with them 🙂
***the key here is if you have a target date in mind, you may initiate to contact partner vets but DO NOT COMMIT A SCHED WITH THE PARTNER VET if you are not sure that you are available on the Date given. Meet halfway with your availability and partner clinic's availability.
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EXPIRY
The referral note has NO EXPIRY; however, do not delay scheduling also as we cannot guarantee duration of partnership.
The referral note has NO EXPIRY; however, do not delay scheduling also as we cannot guarantee duration of partnership.